Mon - Fri: 8:00am - 5:00pm
Make an Appointment
Appointments may be made online at any time by selecting the “Make an Online Appointment” option on our home page or by calling our office at (214) 496-9700.
Request an appointment via our online scheduling tool
Schedule your next visit online.
Please call in advance for office visits. Make follow-up appointments as you leave. We make every effort to stay on schedule although emergencies do arise. If we are seriously delayed, we attempt to notify patients beforehand.
New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.
We require payment of your co-payment and past-due account balances at the time of service. Please understand that payment of your bill is considered part of your treatment. We accept cash, checks, debit and all major credit cards.
A NSF fee of $25.00 will be charged for all insufficient funds.
Questions About Your Bill? - If you have a question about your bill, you may contact our Billing department, during regular office hours, at (888) 422-7720.
We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.
We recommend that you call your insurance company to verify that we participate with your plan.
Please notify us if you have any change in your name, phone number, address, or insurance as soon as it occurs. And please be prepared to present your insurance card at every visit.
All co-pays and deductibles are due at the time of service. Please notify our staff of any insurance changes prior to your appointment.
Cancellations or Rescheduling
To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.
We only renew prescriptions that we initiated. For other medications, please contact the health professional who prescribed them.
We can fill many renewal requests by phone. Please contact our office at least 48 hours (2 days) before you expect to run out of medication. Sometimes, for medical reasons, we will need to see you before issuing the prescription.
A medical release waiver must be signed in order to obtain a copy of your medical records or to have them sent to another health care provider. If you are requesting that your records be sent to another provider we ask that you supply us with their name, address, phone number, and fax number.
After-Hours & Emergencies
If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (214) 496-9700 and our answering service will assist you.